Conditions d’utilisation

These Terms of Service govern your use of the ZAIVR online store and your purchase of products from us. By accessing our store or placing an order, you agree to these terms.

1. General

ZAIVR operates an online store selling sculptural glassware and drinkware. All purchases are subject to these Terms of Service and our store policies.

2. Products

All products are described as accurately as possible. Product images are representative — slight variations in colour or appearance may occur due to screen settings or the handcrafted nature of sculptural pieces.

3. Pricing

Prices are displayed in the currency shown for your selected market and confirmed at checkout. Prices are subject to change without notice. The price you pay is the price confirmed at the time of your order.

4. Orders

By placing an order, you confirm that you are authorised to use the payment method provided and that the information you submit is accurate. We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or error in pricing.

5. Payment

Payment is processed securely at checkout. We do not store payment card details.

6. Shipping & Delivery

Please refer to our Shipping Policy for full details on delivery times, rates, and international shipments.

7. Returns & Refunds

Please refer to our Refund Policy for full details on our return and refund procedures.

8. Limitation of Liability

ZAIVR is not liable for indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the order in question.

9. Intellectual Property

All original ZAIVR content on this website, including original images, text, branding, graphics, and design elements created by ZAIVR, is protected by applicable intellectual property laws.

Third-party materials, where used, remain the property of their respective owners.

You may not reproduce, distribute, or use ZAIVR's original content, branding, or design without prior written permission.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page. Continued use of our store following any changes constitutes acceptance of the updated terms.

11. Contact

For any questions regarding these terms, please contact us through the form on our Contact page.